At vk99, your personal data is handled with the same level of care we apply to every aspect of our platform. This Privacy Policy explains what information we collect, why we collect it, how we use and protect it, and the rights you hold as a vk99 player across Pakistan.
Six core principles that govern how vk99 manages your personal information — summarised here before the full legal text below.
vk99 collects only the personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not harvest data beyond what our operations genuinely require.
All data transmitted between your device and the vk99 platform is encrypted using TLS 1.3 protocols. Stored data is protected by AES-256 encryption at rest. Our infrastructure is audited regularly by independent security specialists.
vk99 does not sell, rent, or trade your personal information to third-party marketing organisations. Data shared with external parties is limited to what is required for payment processing, KYC verification, and regulatory reporting.
As a vk99 player, you retain the right to access, correct, restrict, and request deletion of your personal data at any time — subject to our legal retention obligations. Requests are processed within 30 days of receipt.
vk99 uses cookies and similar tracking technologies solely to maintain session security, remember your preferences, and improve platform performance . You can manage cookie preferences at any time through your browser settings or the vk99 cookie consent panel.
We do not hold your data indefinitely. vk99 applies clear retention schedules aligned to regulatory requirements. Account data is retained for a minimum of five years following account closure to satisfy anti-money laundering obligations.
Please read this Privacy Policy carefully. By registering an account or using the vk99 platform in any capacity, you acknowledge that you have read and understood this Privacy Policy and consent to the collection, use, and processing of your personal data as described herein. If you do not agree, please discontinue use of the vk99 platform immediately.
vk99 ("we", "us", "our") operates the online casino and sports betting platform accessible at vk99.im ("the Platform"). We are committed to protecting the privacy and personal data of all players, visitors, and registered users ("you", "your") who interact with our Platform.
This Privacy Policy describes in transparent and plain terms how vk99 collects, receives, uses, stores, shares, and protects personal information in connection with the Platform. It applies to all data collected through the vk99 website, mobile-optimised interfaces, customer support channels, and any other touchpoint through which you interact with the vk99 brand.
This Policy is published in the English language, which is the governing and authoritative version for all interpretive purposes. vk99 serves players across Pakistan — including Karachi, Lahore, Islamabad, Faisalabad, Rawalpindi, and all major cities — and this Policy reflects our commitment to maintaining internationally recognised data protection standards for every player, regardless of location.
This Privacy Policy should be read alongside the vk99 Terms & Conditions, which govern your overall use of the Platform. Both documents together constitute the complete legal framework for your relationship with vk99.
vk99 collects personal data across several categories, depending on your level of engagement with the Platform. The categories of data we may collect include:
| Data Category | Examples | Mandatory? |
|---|---|---|
| Identity | Full name, DOB, CNIC number | Yes — KYC required |
| Contact | Email, mobile number | Yes — account required |
| Financial | JazzCash/EasyPaisa details, transaction history | Yes — for deposits/withdrawals |
| Gameplay | Bet history, session logs, game preferences | Automatic — during play |
| Technical | IP address, device ID, browser type | Automatic — on site visit |
| KYC Documents | CNIC scan, proof of address | Yes — before first withdrawal |
vk99 collects personal data through the following channels and mechanisms:
vk99 processes your personal data only where a lawful basis for doing so exists. The primary purposes for which we process your data, and the corresponding legal basis for each, are set out below:
Processing is necessary to fulfil our contractual obligations to you as a registered vk99 player, including: creating and maintaining your Account, processing deposits and withdrawals, providing access to casino games and sportsbook markets, and delivering customer support services.
Processing is necessary to comply with applicable legal obligations, including: anti-money laundering (AML) due diligence requirements; Know Your Customer (KYC) identity verification obligations; record-keeping mandates under internationally recognised gaming regulations; fraud detection and prevention obligations; and responding to lawful requests from regulatory authorities and law enforcement agencies.
Processing is carried out in pursuit of vk99's legitimate business interests, where such interests are not overridden by your fundamental data rights. Legitimate interest purposes include: platform security and fraud prevention; improving the vk99 gaming product through anonymised analytics; responsible gaming monitoring to protect player welfare; and detecting and preventing bonus abuse or multi-account violations.
Where processing is based on your freely given consent — such as receiving vk99 promotional emails about new slot releases, live casino offers, PSL betting specials, or VIP programme updates — you may withdraw that consent at any time by updating your communication preferences in your Account settings or by contacting our support team.
Withdrawal of consent does not affect the lawfulness of processing carried out prior to withdrawal, nor does it affect processing conducted under other legal bases such as contract performance or legal compliance.
vk99 does not sell, rent, or trade your personal data to any third party for their independent marketing purposes. We share your data only in the following strictly defined circumstances:
We share transaction-level data with payment processors — including JazzCash, EasyPaisa, HBL, UBL, and Meezan Bank — for the sole purpose of processing your deposit and withdrawal instructions. Each payment processor operates under its own data protection terms and is bound by contractual obligations to vk99 regarding data confidentiality.
Your identity documentation is submitted to licensed third-party KYC verification providers for the purpose of identity authentication, age verification, and AML screening. These providers are engaged under data processing agreements that prohibit use of your data for any purpose beyond the verification service.
Game session and wagering data may be shared with our licensed casino game software suppliers — including live dealer studio operators — where necessary for the technical operation of the game, dispute resolution, or audit purposes. Game providers do not receive your payment or identity data unless required for a specific dispute resolution process.
vk99 may disclose your personal data to regulatory authorities, licensing bodies, financial intelligence units, or law enforcement agencies where required to do so by applicable law, court order, or regulatory instruction. In such cases, vk99 will disclose only the minimum data necessary to satisfy the legal obligation.
Device fingerprint data, IP addresses, and behavioural risk signals may be shared with third-party fraud prevention and cybersecurity service providers engaged by vk99 to protect the integrity of the Platform. These providers operate as data processors under binding contractual controls.
Important: vk99 will never share your personal data with unsolicited third parties, social media advertising platforms, or data brokers. Any communication purporting to be from vk99 and requesting your login credentials, CNIC details, or payment information via an external platform should be treated as fraudulent.
vk99 uses cookies and related tracking technologies to operate and improve the Platform. Cookies are small text files stored on your device by your browser when you visit the vk99 website. The types of cookies we use are as follows:
These cookies are essential for the Platform to function and cannot be disabled. They include session authentication tokens that keep you logged in during a gaming session, security tokens that protect against cross-site request forgery, and load balancing cookies that ensure stable platform performance. These cookies do not store personally identifiable information beyond what is necessary for session management.
vk99 uses analytics tools to collect aggregated, anonymised data about how players navigate the Platform — including which game categories are most visited, where players drop off during the registration process, and how the sportsbook lobby is browsed. This data informs product improvements and does not identify individual players.
Functional cookies remember your preferences — such as your chosen display language, last-visited game lobby section, and notification settings — so that you do not need to reconfigure the Platform on each visit. These cookies expire after a set period and do not track activity outside the vk99 Platform.
You may manage or disable non-essential cookies through your browser settings at any time. Please be aware that disabling strictly necessary cookies will impair your ability to log in and use the Platform. Most modern browsers provide cookie management interfaces under their Privacy or Security settings menus.
vk99 implements a comprehensive, layered security framework to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
While vk99 applies industry-leading security standards, no data transmission over the internet can be guaranteed to be 100% secure. Players are encouraged to use strong, unique passwords and to notify vk99 immediately at [email protected] if they suspect any unauthorised access to their account.
vk99 retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable regulatory obligations. The following retention periods apply:
| Data Type | Retention Period | Legal Basis for Retention |
|---|---|---|
| Account & Identity Data | 5 years from account closure | AML regulatory requirement |
| KYC Documents | 5 years from account closure | AML / identity verification obligation |
| Transaction Records | 5 years from transaction date | Financial record-keeping obligation |
| Gameplay Logs | 3 years from session date | Dispute resolution & responsible gaming |
| Support Correspondence | 2 years from last interaction | Legitimate interests — dispute resolution |
| Marketing Preferences | Until consent withdrawn | Consent |
| Analytics Data | 26 months (anonymised) | Legitimate interests — product improvement |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with vk99's internal data destruction procedures. Anonymised data — from which individual identity cannot reasonably be reconstructed — may be retained beyond these periods for statistical and analytical purposes.
As a vk99 player, you hold the following rights with respect to your personal data. To exercise any of these rights, contact the vk99 Data Privacy team via [email protected] with the subject line "Data Rights Request". We will acknowledge your request within 5 business days and respond substantively within 30 days.
Under internationally recognised data protection standards, every vk99 player holds these fundamental rights over their personal information.
You have the right to request a copy of all personal data that vk99 holds about you, including your account information, KYC records, and transaction history. We will provide this within 30 days of a verified request.
If any personal data we hold about you is inaccurate or incomplete, you have the right to request correction. For name or date of birth corrections, documentary evidence will be required to confirm the accurate details.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected. This right is subject to our regulatory retention obligations — financial and KYC records must be retained for the periods set out in Section 8.
You may request that vk99 temporarily suspend processing of your data — for example, while a rectification request is being reviewed — without requesting full deletion.
Where processing is based on your consent or on a contract, you may request a machine-readable export of the personal data you have provided to vk99, in a structured, commonly used format.
You have the right to object at any time to processing of your personal data for direct marketing purposes. You may also object to processing based on legitimate interests, subject to vk99 demonstrating compelling grounds that override your objection.
The vk99 platform operates under an internationally recognised gaming licence and uses infrastructure, game software providers, and KYC verification partners that may be located in jurisdictions outside of Pakistan. As a result, your personal data may be transferred to and processed in countries other than your country of residence.
Where such international transfers occur, vk99 ensures that appropriate safeguards are in place to protect your data, including:
vk99 does not transfer your personal data to jurisdictions that lack adequate data protection frameworks without implementing the additional safeguards described above. If you require further information about the specific safeguards applied to any international data transfer, please contact the vk99 Data Privacy team.
The vk99 platform is strictly intended for use by adults aged 21 years or older. vk99 does not knowingly collect, process, or retain any personal data relating to individuals under the age of 21. Age verification is a mandatory step in the vk99 registration process, and KYC verification — which includes documentary proof of age — is required before any withdrawal may be processed.
If vk99 becomes aware that it has inadvertently collected personal data from an individual under the age of 21, that Account will be immediately suspended, all associated data will be deleted in accordance with our data destruction procedures, and any funds held in the Account will be handled in accordance with our Terms & Conditions and applicable regulatory guidance.
Parents & Guardians: If you believe that a minor in your household has registered on vk99 without your knowledge, please contact us immediately at [email protected]. We will take immediate action to close the Account and delete all associated personal data.
vk99 reserves the right to amend or update this Privacy Policy at any time in response to changes in applicable law, regulatory guidance, platform functionality, or business practices. When material changes are made, vk99 will notify registered players via the email address associated with their Account and will post a prominent notice on the Platform for a period of not less than 30 days following publication of the updated Policy.
The "Last Updated" date displayed at the top of this Policy and in the Table of Contents reflects the date on which the most recent version came into effect. Continued use of the vk99 Platform following publication of an updated Privacy Policy constitutes your acceptance of the revised terms. If you do not agree with any changes, you should cease using the Platform and may request Account closure by contacting our support team.
We encourage all players to review this Privacy Policy periodically to stay informed about how vk99 protects your personal data. Archived versions of previous Privacy Policy editions are available upon request by contacting the vk99 Data Privacy team.
If you have any questions, concerns, or requests relating to this Privacy Policy or to the handling of your personal data by vk99, please contact our Data Privacy team using the details below. We are committed to responding to all privacy-related enquiries promptly and transparently.
For urgent matters such as suspected unauthorised account access or data breach notifications, please mark your email as URGENT and our security team will prioritise your case above standard response timelines.